"How do I start using HubLink?"

Thank you for your interest in HubLink. It's a new enterprise application that streamlines asset management workflows and helps users communicate rapidly during emergencies.

If you'd like to spread the word to other people in your professional network -- vendors, operators, boat owners -- please email them the following link and ask them to submit the short form:

https://go.usehublink.com/

We'll take care of the rest.

 

Getting Started

"I want to create my own user account."

  1. Visit the HubLink entry in the iOS App Store:

    https://itunes.apple.com/us/app/hublink/id1156752026

  2. Download the app to their iPhone and/or iPad.

  3. After opening HubLink for the first time, please click "Allow" when you see the following message:

    "'HubLink' would like to send you notifications."

  4. Click "Sign Up with Email."

  5. Enter your information, check the agreement, and click whichever account you're trying to create.

  6. HubLink will send you both an SMS code and an email confirmation. Please visit your email inbox, and find an email with the following subject line: "Please confirm your HubLink email address." Click the link the email to verify your email address.

  7. Next, return to the HubLink login screen, and enter your email and password to log in.

  8. If you're joining an existing operator or boat owner account, you might see a notification that you're account is pending administrative approval.

    Learn more about managing multiple account users here

 

"You created my user account for me."

  1. Visit the HubLink entry in the iOS App Store:

    https://itunes.apple.com/us/app/hublink/id1156752026

  2. Download the app to their iPhone and/or iPad.

  3. After opening HubLink for the first time, please click "Allow" when you see the following message:

    "'HubLink' would like to send you notifications."

  4. Click "Log In with Email and Password." 

  5. To log in for the first time, use your email address and, as your password, your cell phone number (without spaces, dashes, or parentheses).

  6. After logging in for the first time, please send an email to info@usehublink.com with the subject line "Password Reset Request." We'll send you a link that will allow you to customize your password.

    You can also reset your password by clicking "Reset Password" on the login screen (HubLink App Home > Log In with Email & Password > Reset Password).

 

Support

The HubLink knowledge base contains several posts that should help you use your account effectively: https://hublink.zendesk.com/hc/en-us

If you have questions that aren't covered there, feel free to submit a support request here: https://hublink.zendesk.com/hc/en-us/requests/new You can also email info@usehublink.com

We will reply within 24 hours.

 

Next Steps

 

Have more questions? Submit a request

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